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1.9 Based on 55 reviews
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  • Customers like
    • Mercedes diesel 3
    • Beautiful outside 3
    • We love the unit except 2
  • Customers don't like
    • Customer service 9
    • Not fixing a know problem 8
    • Quality 7

Bought a new 2016 Winnebago Trend Diesel 623L, for $74K. On our third trip, we broke down outside Flagstaff, AZ. Called the Winnebago Roadside Asst # and was given the option of having the vehicle towed or take it to Flagstaff for service (20 miles). The breakdown people told us to save all receipts!!! The coach could be driven at no more than 2,000 engine RPM (called limp mode), so we decided to drive to a dealer. The Dodge dealer we were... Read more

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Winnebago Industries - WINNEBAGO VISTA LX 27N
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TOOK POSSESSION IN AUG 2016 ONE 600 MILE ROUND TRIP AND ON MY WAY TO THE DEALER IN SPOKANE WA . DROVE IT TO WORK WAS EATING LUNCH WENT TO TAKE A LTTLE SNOOS AND I SAW DAYLIGHT THROUGH THE SLIDE (KITCHEN SLIDE) WENT OUTSIDE AND THE SLIDE WAS COMING OF THE COACH IF I DIDN'T NOTICE IT IT WOULD HAVE FELL OFF ON THE FREEWAY FOUND OUT IT WAS NOT EVEN IN THE WHLOE STRAIGHT MOST OF THE SCREWS WERE JUST IN THE FIBERGLASS JUST BARILY I WAS PISSED WE TO... Read more

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Poor service! Calling Dean in service hourly. Wsrrenty pictutes submitted 8 16 .

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purchased new @ camping world fresno & was told any issues could be taken care of at any camping world. But when they find you didn't buy from them not so helpful. basically they cost us 6 mo. of our time with their lies & excuses. Could not cover all of the problems in a 100 words, so I'll just go to the latest fiasco. We just returned from our first real trip with this unit & on our way home the dash air started blowing warm air. Called... Read more

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We have the same issue with our 2014 Itasca Navion, both times they changed the fuel filter after trying to blame us on bad fuel, which they could not prove. Both times it was a very dangerous situation when you just loss power. We have been in contact with both Winnebago which were no help and Mercedes which did pay for filters but said they never heard of this problem and will investigate this issue, service manager has a theory it is the bio... Read more

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I own an 2015 Itasca Navion 24J and had the recall done by my local dealer in Reno NV. Since the work was complete I have replaced 2 regulators both were filled with about 1 oz of oily solvent. After the entire system was checked by a professional, we learned that the canister to trap oil was clean, the lines had no oil in them either. We have narrowed it down to a (1) pressure and (2) hose problem. I believe the hose that Winnebago used to... Read more

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Purchased brand new in Aug. 2015 (2016 model). Two days later generator stopped working, refrigerator not working, roof air not working, broken drawer hasp. Returned to dealer (Mike Thompson) very poor customer service. Over 100 that day and was told to sit inside coach until lunch was over. No roof air in coach. Replaced generator after heated complaints and 6 hrs later drove out. 15 minutes later, generator stopped working again. Roof air... Read more

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Brand new 2016 Winnebago Naviion 24G has the Mercedes Benz Crappy Sprinter chassis that UPS and Fed x uses. The horrible WHINE or harmonic noise that is produced by the drive train that sounds like a jet plane taking off "is normal", according to Mercedes Benz. What a cop out! If their Engineers can't fix it, then it's normal. The customer is screwed by Mercedes Benz!!! Winnebago doesn't care either, they want their commission! Camping World... Read more

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2015 winnebago sightseer, less than 7000 miles, first trip last year, in the shop for 6 weeks, this year (2016 july), the motorhome died coming down the mountain between st george utah and mesquite, nevada. No brakes, no steering, no cell service. Hour and a half later it started, chuged and crawled down the mountain to mesquite, was sunday so put in rv spot. Monday called winnebago told to take to ford dealer, at ford dealer so had to get... Read more

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Driving off the dealers lot with a brand new 2016 Itasca Navion 24J yesterday, I was showered with about a gallon of water pooring out of the dome lights above me. What is this? $90,000. for a piece of junk? Winnebago claims no leaks because units are tested with 50" of water per hr. water jets spraying for 8-min. I have concerns with future problem now, from water being in the wall, ceiling and possible future delamination problems. Winnebago... Read more

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