Our 2008 Itasca Navion MH by Winnebago, which we purchased new, has a propane tank, as you can see by the accompanying images, that is disintegrating and putting our lives at risk.There is absolutely no reason, other than defective materials, that could possibly cause this horrendous condition.

We discovered the condition of the propane tank on July 1, 2013, while inspecting the underside of our MH. I was able to pull off a large 1/8" thick strip of rusted metal and coating from the bottom of the tank.If I chose to, I could peel off many more layers. At that point we parked the MH and have not used it since. We contacted Winnebago immediately, and they informed us that we must live in a caustic environment, and they were not responsible.

I guess they don't care if one of their customers blows up in their MH. I don't belive that an island in the middle of Lake Champlain in VT is caustic, which is where we live.

Next we contacted Manchester Tank Co, who produced the propane tank, and the person we initially had contact with told us that this was a serious situation, and that we should take the vehicle out of service immediately.

Monetary Loss: $2000.

Had an Experience with Winnebago Industries?

Write a review


Terms of Service
Post Comment
Waterloo, Iowa, United States #798126

Winnebago ind.Knows how to do the texas side step faster than any company on the face of the planet.I should know i work for them.And yes,i hate my job.

to charlie-x San Francisco, California, United States #811908

Wow.That's sad.

Find another job you can feel good about.

Too Bad about all these complaints about Winnebago.You have all saved me a lot of money as I won't be buying an RV from this manufacturer.

New Orleans, Louisiana, United States #780309

Hello, we have a great, comfortable 2012 Winnebago view.Now stuck in our R V garage.

The emergency brake lever is jammed and locked up. We cannot move it to have it towed. I had the assembly removed so we could move it. talked to Winnebago, "it's a Mercedes Benz problem".

I will have to buy a new lever assembly and travel 1 hour to Baton Rouge to "buy" it and pick it up. (No warranty).

We thought that this was a Winnebago unit, but it seems each component that is made by different companies will be bought by us from the different companies.

That is sad, we thought Winnebago was a impressive company, but they slip, slide and dodge like cheapskates.

Pullman, Washington, United States #774724

Comments: After many letters, refusal of service and lack of response on complaints I sent the following letter May 29, 2012 to this forum.It is now going to be posted on every complaint site I can find unless of course you finally wish to respond:

Just wanted to let you and Bernie Kaffron know that due to your Owner Relations lack of response and Bernie Kaffron's refusal to accept me for repairs on my previously owned 2007 Winnebago Vectra, I traded the unit on a 2012 Newmar Dutch Star.

In my entire life I have never dealt with a company as unsupportive of customers such as yours.

As a previous Vice President of the Canadian division of a US Oilfield Service Company, I would have fired the likes of Kaffron before he causes further damage.

Through my friends, membership in Good Sams, and membership in the Canadian Snowbirds Association I have discouraged many friends and associates to purchase your products and will continue to do so.

My personal experience with your people says it all (especially the email Bernie sent me when he told me he no longer wanted to see me in Forest City).Signed, One Sad and Sorry Ex Customer :(

You May Also Like

General Rv Center - Customer service and repair shop failure. General Rv Center "Update from latest service - unit dropped off on 6-12-17 and told it would take a week and a half. After several calls to General Rv (some returned and some..." Read more Henry Day Ford dropped our new truck! Henry Day Ford "Go anywhere but Henry Day Ford! We purchased a new 2013 F350 truck with service plan. We took it in for its 5000 mile service and were told the next..." Read more General Rv Center - Worst Customer Service General Rv Center "Horrible, terrible, absolutely the worst customer service ever! We bought a brand new Thor Quantum motorhome and used it twice so far. Both times we came back with a list..." Read more Winnebago Industries - Rv Review from Fort Lauderdale, Florida Winnebago Industries "Shame for American industry , don't rent or buy any Rv you'll waste your money , terrible installation , hazardous machin , we rent brand new one 2015 470k Msrp..." Read more Wayfair - Misleading advertising Wayfair "Wayfair posted an ad on Yahoo Canada listing a ShelterLogic product at 204.99 When I clicked on the link the actual product was $310.99 When contacted they suggested the add..." Read more Lazada Philippines - Paying without the item Lazada Philippines "Yesterday I got my order its Piedras earring two in 1 upon delivery the amount I was paid off in the receipt is with the amount of the other item..." Read more The Childrens Place - Racial profiling The Childrens Place "Today I was giving the most horrible customer service experience. Early today I called to put 2 items on hold prior to my visit to pick up later. During my..." Read more Frontgate - When a pledge is just a pledge.  3 Attempts at delivery and each time the product was damaged!!! Frontgate "Originally ordered the Palermo outdoor Lg Sq Table/Chairs set on July 17, 2017. First and second deliveries showed up with either glass broken and/or cheap plastic piece that holds table..." Read more