Houston, Texas
Not resolved

We purchased our new Winnebago August 2016 and we love the unit.However we used Demontrond RV in Houston,Texas as our dealer. Bad mistake!

When we went to do the walk through my husband notice a dent on the back where it had hit something and the paint was gone! Also,it had dried caulking smeared all over the unit,it was missing a vent cover and the unit was dirty.We paid to have a huge generator put in the unit that will pull everything on this unit.However,the first time we ran the generator it kept kicking off and would not carry both AC units.

We told our sales lady that we wanted to speak to the manager he came out and acted like he could care less about these issues. We have yet to get anything done about these issues and nobody will return our calls.

Demontrond in Houston,Texas is making Winnebago's name look bad and the have poor management and do not care about their customers. Do not go there people we are not alone there are many others who are complaining as well.

Product or Service Mentioned: 2016 Winnebago Industries Destination 37rd Rv.

Reason of review: Damaged or defective.

Winnebago Industries Pros: Gas mileage and size.

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