Update by user Jul 02, 2018
2017 WINNEABAGO SUNSTAR REPAIR LIST (KNIGHTS) 516 724 0737 SO MUCH LOST VACATION TIME Winnebago Industries Service Administration 7/2/2018 NYS.DOT PASSANGER SIDE HOOD LOCK BROKE AGAIN ( VERY DANGEROUS) BIG ISSUE: (AGAIN) LANDING GEARS AND DASH SWITCH, MAL FUNCITION AGAIN ONLY LEFT REAR WENT DOWN AT CAMP SITE TRIED SEVERAL TIMES BEFORE ALL 4 CAME DOWN ALL THE WAY BACK FROM MO IN DASH SWITCH KEEP GOING OFF WITH LIGHT ON (JACKS DOWN) WHEN NOT PULL OVER 25 TIMES TO LOOK AT VERY VERY AGGERVATING THAT BEEPING (MUST BE FULLY REPLACED) OBVIOUS SHORT SOMEWHERE FRONT AC / KITCHEN OUTSIDE 82 INSIDE 95 DOES NOT WORK CORRECLTY KITCHEN AWANING FELL OFF NEEDS TO BE FIXED BED ROOM SLIDE OUT HAD A HARD TIME BRINGING IT IN SOUNDS LIKE THE MOTOR IS STRAINING A LOT OF METAL SHAVINGS ON THE FLOOR LIVING ROOM SLIDE OUT HAD A HARD TIME BRINGING IT IN SOUNDS LIKE THE MOTOR IS STRAINING A LOT OF METAL SHAVINGS ON THE FLOOR back up camera (huge delay) turns on (after back up) very Dangerous...
Update by user Jun 14, 2018
another lost vacation both ac in this winneabago lemmon stop working only used on two of 5 vacations and now the drivers side slide out is falling apart again all metal shavings on floor that I was advised last repair request to be normal I think the motor is falling apart it grinds as it very slowly retracts in we pushed it as we tried to get it to go in UNBELIVABLE Do Not but winneabago sunstar it is defective I have met 4-other people with the Same Issues for you who are lucky to have bought one that is working well whoo hoo to you
Update by user Jan 15, 2018
Winneabago will not replace this new RV, they are have a local company repair it, do not even think I will get a brand new roof, I will trade in as soon as I can, ny state lemmon law I have to have the same problem 3-times not repairable for them to take it back before I reach 18K this lemmon has 13K on it, will be a year at the end of may I have this pretty looking garbage Buyers beware Do Not Buy the Sunstar and Winneabago are very Unprofessional you will not want the stress of dealing with them D Knight Hicksville NY
Original review posted by user Dec 13, 2017
To: Angela Gerdes Customer Care Specialist Winnebago Ind 12/13/17 650 West Crystal Lake Rd Forest City IA 50436 Ceo Michael J Happe RE: 2017 Winnebago Sunstar high cost Lemmon date of purchase 4/26/17 THE ICING ON THE CAKE the roof needs to be replaced we have had for over 40 years used and new Rv nothing with these issues. Area- Roof looks burnt with a crack (a fire?) black soot ?- or primer?
To cover a Roof crack?? (took pictures) behind Lrm slide out noticed after pick up at rv service co AFTER vacation (stayed in hotels) have receipts **** Needs roof replacement*** Area Septic overflow, sewer leak area compartment rug needs to be replaced bacteria Kitchen IMPLOTED window needs to be replaced Entry door keeps coming loose hard to close may be frame need to be replaced? (rattles loudly) rear storage Compartments retain water (weather strips?) issue? driver side and passanger side weather stripping his falling off leaving jacks front does not work from time to time on (sold flat surface) fireplace now rattles very loudly we do not know where to tighten livingroom rear awning fell do not see hinges, we leave lving rm shades down in this area kitchen sink faucet needs a washer has a drip camera has a delay comes on after the lane has been changed (dangerous) onan generator serviced after every trip (still stalls out after hitting a bump) area driver side lower comparment loose hard to close hinge issues again drivers side slid out falling apart bolts falling out (repaired) still questionable please check both slide out for they make grinding noise and yes they are clear of any debris on the floors front heater works intermittly (thermostate?) issue?
Windshield weather stripping pealing and has no protection on the bottom from rocks Add the 2-issues on this 2017 Winneabago Sunstar Rv Needs to be Replaced! no Questions about it.
picture of the Hood issue with the hood stop falling off is attached Hood cannot be locked dangerous can only lock now on one side. pictures of a crack on the roof with (Primer over it ) with primer runs (hidden issue)
Product or Service Mentioned: 2017 Winnebago Industries Sunstar Rv.
Reason of review: Damaged or defective.
Monetary Loss: $155000.
Preferred solution: full replacment.
Winnebago Industries Cons: Lack of professional employees.