Purchased Journey on 9/1/16. We had it delivered since the tech staff could not find a way of installing the Direct TV receiver for the Winegard Road Trip T4. After talking to Direct TV, they identified the HR-24 as being the correct receiver. Found about a dozen issues with the unit before using it. Attempted to find a solution with Winnebago Customer business and Lichtsinn to avail. The dealer is suppose to fix all deficiencies prior to delivery, but found about a dozen items: over 75 and counting nail holes not covered, crack in the shower door,bent ceiling fan blade, torn loose handle strap for coach, auto leveling not working, leak at the water pump, and on it goes. Lichtsinn has said they have repair/replaced items, but it was delivered by way of a gravel road coating the entire inside with heavy dust.
Owners manual states:
This motorhome has been thoroughly
inspected before shipment. Your dealer is
responsible for performing a complete per-delivery
inspection of the chassis and all
As a part of the per-delivery inspection
procedure, the dealer is responsible for road
testing the motorhome, noting, and correcting
any problems before delivery.
So it appears nothing was done to inspect the unit for per-delivery These were all very noticeable to anyone including a large number of my extended family. Now it is up to the attorneys.
Product or Service Mentioned: 2017 Winnebago Industries Journey Rv.
Reason of review: Bad quality.
Monetary Loss: $300000.
Preferred solution: Full refund.
Winnebago Industries Pros: Shedding responsibility for faults.
Winnebago Industries Cons: Quality, Very poor quality, Inspection of completed units.