We traveled from California to Forest City Iowa for our 2016 Winnebago Vista 35' to get some very needed repairs. Dealers only offered frustration which seems to be a common trend.
We did not have an appointment for repairs.
Al Steen seemed to be the main person incharge he works very hard to satisfy all the customers. Becca at the front desk needs a raise, GREAT MULTITASKER, and we worked with quite a few techs up front checking out our vehicle but TOM was our favorite. He is soft spoken, professional, has a humor, pgets the job done. We were there 3 weeks and everyone was so kind.....kuddo's to all of you and thank you for you GREAT CUSTOMER SERVICE you were determined to do the job right.
(well the last guy that did our slide outs did leave 6 small cuts in my floor otherwis you would get a 10 for excellence so its gonna be a 9 out of 10 but its all good. A Big THANK YOU from the RAMSEY'S
(Im NOT pissed, sorry NOT)
Product or Service Mentioned: Winnebago Industries Repair.
Reason of review: Good customer service.
Winnebago Industries Pros: Value for what i paid.