Winnebago Industries

We purchase our 23 ft Mimi Winnie in the fall of 2023. There were several things that needed to be fixed the so we took it back to Lazy Days for service.

Our unit was there 3 months in an attempt to get the work completed. After getting it back, the air conditioner stopped working and had to be replaced under the manufacturer warranty it was a GE. Almost 12 months later the GE unit has stopped cooling again. I don't suggest GE as they are poor quality.

We intend to upgrade using our extended warranty.

Winnebago needs to step up their game, it's not the quality it used to be. Very disappointing.

This has been the year from *** thanks to Winnebago. All we wanted to do was vacation in the great outdoors. We bought our one-year-old Winnebago Forza diesel at the Hershey show. It needed repairs to the steering before we even took possession. Then, with the poor walk-through from General RV and absolutely no prep, our nightmare began. The slide-outs quit seven different times. General RV says that Winnebago used a wiring harness that was pieced together. Awful, especially after replacing motors.

Our bed imploded while driving, which was due to the usage of 1/4' screws. They vibrated out, causing the whole frames to bend and snap. There was one window that had begun to corrode in the metal welds. Two other windows leaked when it rained.

Then, I was washing my windows when I looked up and saw the awning was detaching from the slide-out. General RV says it was not properly installed and was missing a screw or two that was never installed.

The hood catch was another nightmare. Here, the catches were not correctly adjusted for the hood, and the hood was wearing holes in the body. General RV supposedly fixed it, but after another trip, the same result occurred.

The passenger side quarter panel was another issue. It was not attached to the frame. General RV had to remove the front exterior seal to fix it, which opened up another can of worms. The large seal at the front was not in good working order, and they needed to replace it.

All that's left to complain about is the shoddy job on the interior. We had a Ziploc bag filled with miscellaneous screws and hardware that just showed up rolling across the floor.

That's not even mentioning the appliance issues. The Whirlpool appliances were terrible. Watch out after the 12-month warranty. We are at our wits' end and feeling desperate.

Now we are 1200 miles away from home, dealing with Alison transmission issues.

The propane tanks were overfilled, causing them to leak. The smell made me sick.

The battery was destroyed because the solar module overcharged it, causing a sulfuric acid leak. The replacement module has been ordered but not received, so the solar cannot be used. The door does not close properly and randomly pops open with any movement.The slide is hitting the interior trim and popping it off. The microwave was faulty and had to be replaced.

When being replaced, the outlet fell apart. The vent cover on the outside fell off somewhere on the highway. The track guard on the sliding bathroom door had to be replaced.The bench covers are very rough. You will get slivers when lifting them.

Plus, the hit the windows so you have to be creative when opening. I am ashamed of Winnebago.

To whom it may concern, my name is Steve. I Purchased a Winnebago Hike 100 in mid-June of 2023 from Crowley RV in Bristol, Ct.

I live in Ct.

and went to Maine the same week as purchase. Once in Maine, the awning and AC didn't work. I called Crowley from Maine, was told someone would call me, to enjoy my vacation and we'll touch base later. Never heard anything.

May of 2024, I called to follow up and complain about water now leaking from water heater and was told needed to order parts.

Would set time for drop-off once part was received. Dropped off in the beginning of June.

Mid-June of 2024 picked up camper from Crowley and was charged $2,363.65.

I was told not covered by warranty.

Called Crowley at the end of Aug. about awning still not working. Set time for drop-off.

Crowley said needed to order a part.

When part came in, Crowley said now needs a new awning motor.

Today (9/12/24) I picked up and had to pay another $811.16 for the awning motor. Was told not covered by warranty.

I find this to be unacceptable. This is a NEW 2023 Hike 100, costing me over $36,000.

I put 1/2 down. I'll be damned if I'm going to get charged for any faulty equipment or nickel and dimed by winnebago or it's dealers.

If I do not get fully compensated for the ridiculous charges totaling $3,174.81 within 2 weeks of this notice, I will file a complaint with the Better Business Bureau, Consumer Protection agency, Local news' "consumer hotline", and whatever means necessary to get back what belongs to me even if this needs to go to court.

Winnebago has to be the crappiest made campers ever for the price you pay. Since we bought it ( brand new) we have had nothing but issues.

It started with leaks under sinks ruining the wood, leaks from the windows, stabilizer bars not wanting to work, all the Formica on the table and counter tops wanting to come off, microwave problems, and now the the slider wont slide out! Not to mention, we do take care of it, and use it maybe 4 times a year. We have had it resealed and we do get the problems fixed, but it cost a lot. I want to write to the company and file a complaint.

Has anyone ever had these issues?

How to contact Winnebago? We own a 2021 Winnebago Hike.

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we have found 24 screw on the floor, and we have lost the molding in the bedroom and just about every quarter rd on the floor. Air conditions have gone out two of them, the shower or keep cooking off track, The slide out have become stuck and we had to have those service in place at a rv campsite, so you know extra money for that.

The cabinets are playing musical chair opening every time we hit a bump as well as the microwave door. We have lost a hub cap and Lugnut covers, the fire place does not work and never has, the pot fill and ice maker never worked .We had to go purchase A Mattress as it did not have one?? The front window blind is not working. I can not believe that a coach that is this expensive is falling apart right before our eyes.

Every stinking day it is something else and we are on or second day of travel, I am ready to set it on fire.This is such a beautiful coach why is it coming unglued, I can't even say that as there is not one drop of contractors glue on anything that is popping off.The quality and craftsman ship is the worst I have ever seen, the little things like drawer closures are cheap plastic and broken,. Door fasteners are crap you are selling a high quality vehicle and have used the cheapest crap on the market, We envisioned so much more for our money. It should be noted that this thing cost as much as our house and we have a new beautiful 4000 sq ft home.l can't imagine you care as you obviously do not care about the craftsmanship of this coach. As soon as we fix every flipping thing that keeps breaking we will sell it .

We will not come out ahead. We Will make sure it is right for the next person.

Thanks for nothing and thanks for screwing up a life long dream of two public servant retirees, My husband was a two tour Naval Man and I am a retired Lt law enforcement officer.

We work and gave a lot for this dream.Sincerely Anthony and Nancy Bennett. 770713****.

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