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Winnebago Industries

Winnebago Industries

www.winnebagoind.com
What is your customer experience with Winnebago Industries?

Winnebago Industries Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Winnebago Industries has 2.0 star rating based on 248 customer reviews. Consumers are mostly dissatisfied.

  • 67% of users would likely recommend Winnebago Industries to a friend or colleague.

  • Rating Distribution
  • Pros: Exterior design good, Great floor plans, We love the unit except.
    Cons: Customer service, Poor construction, Quality.

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Top Winnebago Industries Reviews

Positive Review

"Needed a $2000.00 repair discovered just after warranty expired. Winnebago Industries said they would cover the repair under warranty."

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Bathroom Light, Water Pump and Couch would not work while on a trip started May 23rd 2025. Warranty expired May 23rd. First appointment to get into a...

Critical Review

"Completely disatisfied"

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This has been the year from *** thanks to Winnebago. All we wanted to do was vacation in the great outdoors. We bought our one-year-old Winnebago Forza diesel...

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Lovely Ukf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Porcupine, South Dakota

Covered a $2000;00 repair

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Warranty expired May 23rd 2025. Had issues with Bathroom Light, Water Pump and Couch while on a trip started May 23rd.

Authorized repair center appointment on June 4th discovered a bad board behind 12v fuse panel and said it would not be covered by warranty.

Called Winnebago and the rep said they would cover the issue. Very friendly rep!

View full review

User's recommendation: Don't rely on service center to do anything extra to help get work under warranty. Call Winnebago yourself!

Paul T Gwf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Arvada, Colorado

Poor customer service. Seemingly inept . Very lacking in their product knowledge in order to help customers with orders to place for broken parts.

Service/parts:

The Frederick location personnel seem to lack an awful lot of product knowledge and its very frustrating to deal with them as a result, so one leaves in frustration and actually angry.

It seems as though you consumer facing staff needs much more product knowledge/familiarity with your various models. This has been my experience

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User's recommendation: Not a recommended strategy but hope you have no basic problems and for sure hope you never have anything slightly/more complex.

Lovely Ukf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Porcupine, South Dakota

Needed a $2000.00 repair discovered just after warranty expired. Winnebago Industries said they would cover the repair under warranty.

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Bathroom Light, Water Pump and Couch would not work while on a trip started May 23rd 2025. Warranty expired May 23rd.

First appointment to get into a authorized dealer was June 4th and they told me it was out of warranty.

I called Winnebago and they said they would cover the repair under warranty. Rep was very friendly.

View full review

User's recommendation: Don't rely on the dealer to do anything extra and call factory rep yourself.

William P Usy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Waverly, Iowa

Completely disatisfied

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Updated by user Feb 22, 2025

No response.No they don't care!

Original review Jan 23, 2025
This has been the year from *** thanks to Winnebago. All we wanted to do was vacation in the great outdoors. We bought our one-year-old Winnebago Forza diesel at the Hershey show. It needed repairs to the steering before we even took possession. Then, with the poor walk-through from General RV and absolutely no prep, our nightmare began. The slide-outs quit seven different times. General RV says that Winnebago used a wiring harness that was pieced together. Awful, especially after replacing motors.

Our bed imploded while driving, which was due to the usage of 1/4' screws. They vibrated out, causing the whole frames to bend and snap. There was one window that had begun to corrode in the metal welds. Two other windows leaked when it rained.

Then, I was washing my windows when I looked up and saw the awning was detaching from the slide-out. General RV says it was not properly installed and was missing a screw or two that was never installed.

The hood catch was another nightmare. Here, the catches were not correctly adjusted for the hood, and the hood was wearing holes in the body. General RV supposedly fixed it, but after another trip, the same result occurred.

The passenger side quarter panel was another issue. It was not attached to the frame. General RV had to remove the front exterior seal to fix it, which opened up another can of worms. The large seal at the front was not in good working order, and they needed to replace it.

All that's left to complain about is the shoddy job on the interior. We had a Ziploc bag filled with miscellaneous screws and hardware that just showed up rolling across the floor.

That's not even mentioning the appliance issues. The Whirlpool appliances were terrible. Watch out after the 12-month warranty. We are at our wits' end and feeling desperate.

Now we are 1200 miles away from home, dealing with Alison transmission issues.
View full review
Loss:
$25000
Cons:
  • Alot

Preferred solution: Full refund

User's recommendation: Buy nothing from this company.

2 comments
Guest

I can sympathize with your issues and time wasted in trying to get someone service and try to repair your unit. We experienced a big leak roof, failed generator, failed awning, failed bath faucet on new View....

one their units they promote as a higher end model. We wanted to return our unit for a full refund but Winn declined. Local dealer networks declined to repair because they don't have the skill set. They also didn't want to get the bad reviews knowing they can't fix a poor quality unit.

Winn after 6 months decided to take the unit back to the factory for repair. After returning the unit the awning still wasn't fixed and other issues popped up. Been down another month waiting for parts. There should be a consumer alert and notice that Winnebago is committing fraud making consumers believe they have a dealer network in place to support warranty repairs.

There is proof they don't have dealers capable of handling their quality issues. The burden is left to the consumer while their CEO stuffs his pockets with our hard earned retirement funds while CEO knowingly is decieving the public and consumers.

Guest
reply icon Replying to comment of Guest-2700971

Thanks for your response to my comments. I do realize that I am not alone in this discontent.

I often meet people at the General RV service area who share out concerns.

The problem is there are no Lemon Laws protecting us consumers who are so very disatisfied with the poor workmanship of Winnebago and their suppliers. I would nothing more than to sue everyone involved.

View more comments (1)
kevin w Weq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mocksville, North Carolina

Flaking clear coat

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Winnebago Industries - Flaking clear coat
Winnebago Industries - Flaking clear coat - Image 2
Winnebago Industries - Flaking clear coat - Image 3
Winnebago Industries - Flaking clear coat - Image 4

We bought a new 2021 36ft 5th wheel RV, and the clear coat on the front cap started flaking after one year. It's been stored under cover, washed only with RV-safe products, and had paint protection applied by the dealer.

Despite this, Winnebago and the dealer won't help, blaming each other .

My $70,000+ RV looks terrible, and we are now embarrassed to go camping!! Buyers beware I'll never buy from Winnebago again due to their poor customer support and service!!

View full review
Loss:
$4000
Cons:
  • No customer service no return calls and no one cares

Preferred solution: Repair

kevin w Weq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

POS 5th wheel voyage 3134RL

Winnebago Industries - POS 5th wheel voyage 3134RL
Winnebago Industries - POS 5th wheel voyage 3134RL - Image 2
Winnebago Industries - POS 5th wheel voyage 3134RL - Image 3
Winnebago Industries - POS 5th wheel voyage 3134RL - Image 4

We bought a new 2021 36ft 5th wheel RV, and the clear coat on the front cap started flaking after one year. It's been stored under cover, washed only with RV-safe products, and had paint protection applied by the dealer.

Despite this, Winnebago and the dealer won't help, blaming each other. My $70,000+ RV looks terrible, and we are now embarrassed to go camping.

Buyers, beware! I'll never buy from Winnebago again due to their poor customer support and service!

View full review
Loss:
$4000

Preferred solution: Repaired

Damira Zdl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Modesto, California

Hope to get an answer

With the new smog regulations in California, the tech could not find the serial number for the diesel engine. We called the engine manufacturer who told us to call Winnebago.

The gentleman I spoke to listened to my situation; however, he acknowledged that the company does not keep track of that information. Fortunately, the tech did find that number needed.

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Plainwell, Michigan

Faulty Minnie 2108TB

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Contains 1 confidential file for company representatives

2024, used three times. The battery was destroyed by the solar charger sending it too much energy.

The microwave had to be replaced for faulty internal parts. The outlet fell apart when replacing the microwave. The slideout was hitting when extending or retracting and broke the trim. The outside vent cover fell off on the highway.

And most concerning, the door does not stay closed, even when locked because it isn't properly aligned. The dealership is requesting a new door but I don't think that will solve the problem because the frame is out of alignment!

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User's recommendation: Do not purchase a Winnebago

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Plainwell, Michigan

Terrible Quality of 2024 Minnie

Contains 1 confidential file for company representatives

The propane tanks were overfilled, causing them to leak. The smell made me sick.

The battery was destroyed because the solar module overcharged it, causing a sulfuric acid leak. The replacement module has been ordered but not received, so the solar cannot be used. The door does not close properly and randomly pops open with any movement.The slide is hitting the interior trim and popping it off. The microwave was faulty and had to be replaced.

When being replaced, the outlet fell apart. The vent cover on the outside fell off somewhere on the highway. The track guard on the sliding bathroom door had to be replaced.The bench covers are very rough. You will get slivers when lifting them.

Plus, the hit the windows so you have to be creative when opening. I am ashamed of Winnebago.

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User's recommendation: I would never buy another Winnebago

Anonymous
map-marker Bellevue, Washington

Part for instrument cover

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Was given phone number to call to closest dealer. Guess they dont care about my problem.

Havent gotten back to me. So I fixed it myself.

View full review
Anonymous
map-marker Bellevue, Washington

Winnebago Hike 100

To whom it may concern, my name is Steve. I Purchased a Winnebago Hike 100 in mid-June of 2023 from Crowley RV in Bristol, Ct.

I live in Ct.

and went to Maine the same week as purchase. Once in Maine, the awning and AC didn't work. I called Crowley from Maine, was told someone would call me, to enjoy my vacation and we'll touch base later. Never heard anything.

May of 2024, I called to follow up and complain about water now leaking from water heater and was told needed to order parts.

Would set time for drop-off once part was received. Dropped off in the beginning of June.

Mid-June of 2024 picked up camper from Crowley and was charged $2,363.65.

I was told not covered by warranty.

Called Crowley at the end of Aug. about awning still not working. Set time for drop-off.

Crowley said needed to order a part.

When part came in, Crowley said now needs a new awning motor.

Today (9/12/24) I picked up and had to pay another $811.16 for the awning motor. Was told not covered by warranty.

I find this to be unacceptable. This is a NEW 2023 Hike 100, costing me over $36,000.

I put 1/2 down. I'll be damned if I'm going to get charged for any faulty equipment or nickel and dimed by winnebago or it's dealers.

If I do not get fully compensated for the ridiculous charges totaling $3,174.81 within 2 weeks of this notice, I will file a complaint with the Better Business Bureau, Consumer Protection agency, Local news' "consumer hotline", and whatever means necessary to get back what belongs to me even if this needs to go to court.

View full review

User's recommendation: Beware, and stay away.

Anonymous
map-marker Houma, Louisiana

*** made camper

Winnebago has to be the crappiest made campers ever for the price you pay. Since we bought it ( brand new) we have had nothing but issues.

It started with leaks under sinks ruining the wood, leaks from the windows, stabilizer bars not wanting to work, all the Formica on the table and counter tops wanting to come off, microwave problems, and now the the slider wont slide out! Not to mention, we do take care of it, and use it maybe 4 times a year. We have had it resealed and we do get the problems fixed, but it cost a lot. I want to write to the company and file a complaint.

Has anyone ever had these issues?

How to contact Winnebago? We own a 2021 Winnebago Hike.

View full review

User's recommendation: Do not buy

2 comments
Guest

Agree. Have same experience.

FUNDRECLAIMER helped me.

File your complaint to the site above Please make sure to provide enough proof to back it up....You should get a refund

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Anonymous
map-marker Fort Lauderdale, Florida

Dissatisfied. Customer

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To: 800537****

we have found 24 screw on the floor, and we have lost the molding in the bedroom and just about every quarter rd on the floor. Air conditions have gone out two of them, the shower or keep cooking off track, The slide out have become stuck and we had to have those service in place at a rv campsite, so you know extra money for that.

The cabinets are playing musical chair opening every time we hit a bump as well as the microwave door. We have lost a hub cap and Lugnut covers, the fire place does not work and never has, the pot fill and ice maker never worked .We had to go purchase A Mattress as it did not have one?? The front window blind is not working. I can not believe that a coach that is this expensive is falling apart right before our eyes.

Every stinking day it is something else and we are on or second day of travel, I am ready to set it on fire.This is such a beautiful coach why is it coming unglued, I can't even say that as there is not one drop of contractors glue on anything that is popping off.The quality and craftsman ship is the worst I have ever seen, the little things like drawer closures are cheap plastic and broken,. Door fasteners are crap you are selling a high quality vehicle and have used the cheapest crap on the market, We envisioned so much more for our money. It should be noted that this thing cost as much as our house and we have a new beautiful 4000 sq ft home.l can't imagine you care as you obviously do not care about the craftsmanship of this coach. As soon as we fix every flipping thing that keeps breaking we will sell it .

We will not come out ahead. We Will make sure it is right for the next person.

Thanks for nothing and thanks for screwing up a life long dream of two public servant retirees, My husband was a two tour Naval Man and I am a retired Lt law enforcement officer.

We work and gave a lot for this dream.Sincerely Anthony and Nancy Bennett. 770713****.

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RVs, Motorhomes and Trailers Expert Talks

RV Travel During a Pandemic: Pros and Cons

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Timya Rrr
map-marker Vancouver, British Columbia

My husband and I are retiring

I have decided to go with a different company than Winnebago as I have seen way too many bad reviews and tik toks of people complaining about the quality and service of the company. When you spend that much money on a vehicle there should be compensation for poor workmanship, I have seen way to many dissatisfied customers to invest in a Winnebago.

View full review

User's recommendation: Make sure you have it inspected, especially the new ones, they are being careless with their product

Dale D Asj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bucharest, București

Winnebago has ghosted me

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I contacted Winnebago customer service and new trailer warranty with no further follow up from them.

The dealer has had no success in dealing with Winnebago to resolve the issues.

Winnebago has not contacted the dealer during the past two months.

View full review
Pros:
  • Great floor plans
Cons:
  • Very poor quality and quality control

Preferred solution: Proper repairs

User's recommendation: Be cautious and carefully check all new units with a fine tooth comb

Dale D Asj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor quality and warranty issues on new travel trailer

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Purchased a new travel trailer, used it three times and major repairs have been needed. Winnebago has denied warranty for structural floor issues on a second repair needed.

If youre looking at purchasing a Winnebago product, be cautious.

View full review
Pros:
  • Look nice
Cons:
  • Poor quality and uncaring service

Preferred solution: Proper repairs or replacement.

User's recommendation: Be cautious about purchasing a Winnebago product.

About

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Summary

Winnebago Industries, Inc., headquartered in Forest City, Iowa, is the leading United States U.S. manufacturer of motor homes, self-contained recreation vehicles used primarily in leisure travel and outdoor recreation activities. These vehicles are sold through dealers under the Winnebago and Itasca brand names. The Company markets its recreation vehicles on a wholesale basis to a broadly diversified dealer organization located throughout the U.S., and to a limited extent, in Canada. As of August 28, 2004, the motor home dealer organization in the United States and Canada included approximately 310 dealer locations. Winnebago Industries was incorporated under the laws of the state of Iowa on February 12, 1958, and adopted its present name on February 28, 1961. Winnebago Industries is headquartered at Winnebago Industries, Inc.605 West Crystal Lake R.The postal address is:P.O. Box 152Forest City, IA 50436

Winnebago Industries reviews and complaints

Winnebago Industries is ranked 60 out of 410 in RVs, Motorhomes and Trailers category

Area Served

USA

Payment Methods

MasterCard

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