Winnebago Industries - Winnebago 2015 Sprinter
Thought I was avoiding problems when I bought a 2015 Winnebago ERA 70C Sprinter two months ago.Very tired of making 2 and 3 trips back to Camping World and the Freightliner Sprinter maintenance shop for repairs on the same issue.
The van threw a Diesel Exhaust Fuel warning message within the first 200 miles I drove it. It had 3,500 miles on it when I bought it. Camping World said it needed DEF added every 15,000 miles. Well folks, it wasn't even at 4,000 miles yet.
The Sprinter shop added 2.5 gallons of DEF to what it said was a 3 gallon tank and shame on Camping World. Then within 2,000 miles, another (different) DEF light. So when I scheduled with McCoy Freightliner in Portland, I advised them I would wait for the repair, even if it took several hours. They performed diagnostics and sent me on my way advising they couldn't complete the repair that day despite their initial agreement.
So now I drive back a third time. Same thing with Camping World. A three-hour round trip to them for what I was told was minor body work caused by their technicians prior to delivery. All they did was assess the damage over 4 days and told me I had to come back again.
Parts delivery takes 3 weeks (I was told that was good turnaround). Once the parts got in, took 5 weeks to get a repair appointment. I'm getting sick of 2 and 3 trips to fix each thing. Two different shops.
I wasn't told the Camping World shop didn't do Sprinter chassis repairs, but they need to assess the issue first then refer me. Bunk.
Plus, if the issues involve latches not holding drawers shut, gaskets on the slide torn off, be prepared to do those repairs yourself because you'll be lucky to get the van out of their parking lot before the drawers pop open again.The gasket they "repaired" simply got pushed back into place with the same dry glue and dirt it already had on it.
Reason of review: Poor customer service bad quality damaged product.
Monetary Loss: $4000.
Preferred solution: Let the company propose a solution.
I didn't like: Poor construction, Customer service.